Reviews
4.7 of 5 stars
207 Ratings, 42 Reviews
Our patient experience surveys, conducted by the independent research firm Qualtrics, present a thorough and accurate picture for patients and their families. Using national best practices, we have developed an initiative to provide patient experience ratings for select Intermountain Health providers. For more information, please visit https://intermountainhealthcare.org/about-provider-star-ratings
Provider discussed treatment options
Average provider Provider discussed treatment options rating 4.7 out of 5 stars4.7
Ease of scheduling appointments
Average provider Ease of scheduling appointments rating 4.8 out of 5 stars4.8
Provider showed concern
Average provider Provider showed concern rating 4.8 out of 5 stars4.8
Wait time at clinic
Average provider Wait time at clinic rating 4.3 out of 5 stars4.3
Extent appointments began on time
Average provider Extent appointments began on time rating 5 out of 5 stars5
CP include you in decision
Average provider CP include you in decision rating 4.8 out of 5 stars4.8
Dr. kept you informed: Cond&trtmnt
Average provider Dr. kept you informed: Cond&trtmnt rating 4.8 out of 5 stars4.8
Ease of scheduling appointment
Average provider Ease of scheduling appointment rating 4.8 out of 5 stars4.8
Dr. concern for questions & worries
Average provider Dr. concern for questions & worries rating 4.8 out of 5 stars4.8
Provider explained things clearly
Average provider Provider explained things clearly rating 4.7 out of 5 stars4.7
Skill and knowledge of the doctor
Average provider Skill and knowledge of the doctor rating 4.8 out of 5 stars4.8
Provider included you in decisions
Average provider Provider included you in decisions rating 4.8 out of 5 stars4.8
Dr's discussion of trtmt options
Average provider Dr's discussion of trtmt options rating 4.8 out of 5 stars4.8
Likelihood of recommending this provider
Average provider Likelihood of recommending this provider rating 4.7 out of 5 stars4.7
Ease of contacting
Average provider Ease of contacting rating 4.7 out of 5 stars4.7
Search reviews
4 out of 5 stars4 of 5 stars
Reviewed on 11/30/2023
Have already given high praise to family and friends
5 out of 5 stars5 of 5 stars
Reviewed on 11/25/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 11/25/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 11/16/2023
Dr Cassel is very good. Makes me feel really comfortable.
5 out of 5 stars5 of 5 stars
Reviewed on 11/15/2023
After the blood draw, he had the nurse contact me about a starting an otc vitamin. I appreciated him doing this so things could improve.
5 out of 5 stars5 of 5 stars
Reviewed on 11/13/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 11/13/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 11/6/2023
Excellent Provider listens and very good dealing with a [...] senior
5 out of 5 stars5 of 5 stars
Reviewed on 11/2/2023
Dr Castle seem to be genuine in his concern and knowledgeable about my condition.
5 out of 5 stars5 of 5 stars
Reviewed on 10/3/2023
Dr. Cassell is great. He listens well and is thorough.
5 out of 5 stars5 of 5 stars
Reviewed on 9/30/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 9/30/2023
Good
4 out of 5 stars4 of 5 stars
Reviewed on 9/30/2023
With the problem I had I would recommend this provider.
5 out of 5 stars5 of 5 stars
Reviewed on 9/26/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 9/26/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 9/12/2023
I would have no hesitation in recommending this facility to anyone.
5 out of 5 stars5 of 5 stars
Reviewed on 9/5/2023
Dr Cassel is such a wonderful doctor! I am so glad to be in his care!
5 out of 5 stars5 of 5 stars
Reviewed on 8/27/2023
I tell people all the time how much I love me care I'm getting.
5 out of 5 stars5 of 5 stars
Reviewed on 8/14/2023
Dr Cassel listens to concerns and tries to understand the patient's point of view.
4 out of 5 stars4 of 5 stars
Reviewed on 8/10/2023
I recommend intermountan to anyone with such need
4 out of 5 stars4 of 5 stars
Reviewed on 8/10/2023
I recommend intermountan to anyone with such need
5 out of 5 stars5 of 5 stars
Reviewed on 7/29/2023
Dr. Cassel was amazing. He was so good to counsel with me and he respected my feelings. He spoke up and I could hear every word. I appreciated how easy he was to talk to and he listened to the concerns that I had. He is a great addition to the McKay Dee Oncology Team and I'm glad he is my doctor. He is great. I appreciate him.
5 out of 5 stars5 of 5 stars
Reviewed on 7/29/2023
I've already mentioned him to two of my friends.
5 out of 5 stars5 of 5 stars
Reviewed on 7/19/2023
Every one did a great job, we were very pleased
5 out of 5 stars5 of 5 stars
Reviewed on 7/19/2023
Very good
5 out of 5 stars5 of 5 stars
Reviewed on 7/5/2023
Great experience
5 out of 5 stars5 of 5 stars
Reviewed on 7/5/2023
Great experience
5 out of 5 stars5 of 5 stars
Reviewed on 6/20/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 6/20/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 6/15/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 6/15/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 5/23/2023
He is a good dr
5 out of 5 stars5 of 5 stars
Reviewed on 5/22/2023
Dr. Cassel is very good at explaining things in a slow precise way, writing things down on printed out worksheets and describing what has happened what is happening and what will happen with my treatment. He lets me give feedback and paraphrase what we have talked about so there is understanding.
5 out of 5 stars5 of 5 stars
Reviewed on 4/18/2023
They are great.
4 out of 5 stars4 of 5 stars
Reviewed on 4/8/2023
Practice for my need was received.
5 out of 5 stars5 of 5 stars
Reviewed on 4/1/2023
Dr. Cassel is very knowledgeable. He treated me with utmost respect. I appreciate his kindness.
5 out of 5 stars5 of 5 stars
Reviewed on 4/1/2023
Everyone took very good care of me.
5 out of 5 stars5 of 5 stars
Reviewed on 3/7/2023
Dr Cassel is the best!!
4 out of 5 stars4 of 5 stars
Reviewed on 3/2/2023
A good experence
5 out of 5 stars5 of 5 stars
Reviewed on 2/21/2023
Dr Cassell is amazing! His nurse […] iincredible! Everyone that I worked with at the hospital were top-notch professionals. I came to the Cancer Institute because I was not at all impressed with any facet of the care I received at Huntsman, and I have not regretted that decision AT ALL. What a great place this is for me!
5 out of 5 stars5 of 5 stars
Reviewed on 1/17/2023
Very good always
5 out of 5 stars5 of 5 stars
Reviewed on 1/17/2023
We have told several people how well we are treated as always knows what they are going Always leave feeling good
